• When you submit their "I forgot my password" form, you are redirected to a 404 page.
• It works anyway. If you supply them with your date of birth and postcode, they will reset your login details and send them to an arbitrary email address of your choosing.
• The password they set was "password99".
• When setting that password to something marginally more reasonable, it transpires that "the password may only contain non-accented alphanumeric characters, punctuation and arithmetic characters", which does not include / for no apparent reason.
  < sward> resiak: Since when is '/' not an arithmetic character, too?
  < resiak> Yeah, that too. I should try ÷ ;)
• When asking them to give me a new phone on my current deal, they spent five minutes trying to convince me that paying more for a deal worse than my current one was entirely reasonable, because "prices go up, sir", even when I had three browser tabs containing contracts equivalent to my current one from other networks.
• They send you an SMS whenever you miss a call because your phone is switched off, which is handy. This message gets sent if you miss a call with your phone turned on, and if you reject a call, and (sometimes) when you end a call, which is less cool. This message appears to be resent every time you turn your phone on for the next few days, and I cannot figure out how to turn the "service" off.

Just while I'm on the subject, you see.